Advertisements displayed despite I have paid not to see them

Hello Team,

I have started to see advertisements, despite I have paid for it on 7th of May 2019.

Today (16th of July), when I displayed the configuration about removing Ads, I saw button Own. When I have clicked on it, the button has changed to purchase display no ads.

I have clicked on it and purchased it again.

Now, three things.

  1. After purchasing again not to see ads, I can still see it.
  2. I do not want to see any ads, it’s annoying.
  3. I want to get second payment from today to be refunded, as it was already paid in May.


Hi. Please mail me at with user name that you used to make a purchase.

Ps. Which app?